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Terms & Conditions
 

The terms and conditions below cover the Made-To-Order Furniture from C.S. Post & Co. Interiors.

Prices

  • All merchandise will be invoiced at the price in effect at the time the order is received.
  • A 50% deposit is required to initiate an order with the balance due prior to shipping. A service charge of 1- ½% of the invoice total will be applied every month past the balance due date.
  • Custom quotations are valid for 60 days. After 60 days, the request will need to be re-quoted.

Shipping

  • C.S. Post & Co. Interiors does not arrange for shipping. Shipping is the responsibility of the buyer. However, C.S. Post & Co. Interiors can recommend several shippers for you, and at your request obtain shipping quotes to make this process as convenient as possible for you.
  • To obtain a shipping quote or if you have any further questions regarding shipping, please call customer service, toll free (888) 419-2399. Representatives are available Monday through Friday 8 a.m. to 5 p.m. CST.
  • The carrier is responsible should any damage occur in transit. It is the responsibility of the consignee to examine the merchandise upon receipt and note any obvious damage on the carrier’s delivery receipt. Damage that comes to light when the merchandise is unpacked should be reported to the carrier immediately. All packing material should be kept for claim purposes. The consignee must report any damage and resulting freight claim to the carrier within 10 days of receipt of the merchandise. Pursuance of the claim is the responsibility of the purchaser.

Ordering

  • Orders should be mailed to:
    C.S. Post & Co.
    211 W. Mill
    Plainville, KS 67663
  • Please make checks payable to “C.S. Post & Co.”.
  • On the order please be sure to specify:
    • Item Reference Number
    • Item Name
    • Quantity
    • Material
    • Finish (exposed wood)
    • Fabric/Leather selection
    • Pricing (including options)
    • Your name or Project Name

Acknowledgement and Cancellation

  • Orders accepted by C.S. Post & Co. Interiors will be processed and an acknowledgement will be mailed. Please review the acknowledgement carefully to ensure accurate interpretation of the specifics of the order. C.S. Post & Co. Interiors should be notified immediately of any discrepancies. Shipping dates will not be shown on acknowledgements.
  • All orders are made to individual specifications and cancellations cannot be accepted after five (5) business days following receipt of deposit. Orders may not be cancelled without C.S. Post & Co.’s written consent and are subject to a cancellation fee.
  • No merchandise may be returned to C.S. Post & Co. Interiors without C.S. Post & Co.’s written consent and shipping instructions. Furniture to be returned must be shipped as received in crates or wrapped in blankets to prevent damage in transit.
  • An estimated lead time for each piece will appear on the order confirmation. The lead time is an estimate and dependant upon timely receipt of COM/COL and any necessary finish approval and specifications. C.S. Post & Co. will not be liable for delays in production associated with receipt of COM/COL or necessary approvals by designer. Estimated lead times refer to production only. Freight and transit time is additional. Items cannot ship until the balance is paid in full. Failure to meet estimated lead time is not cause for cancellation.
  • C.S. Post & Co. is not liable for any delays or failure to deliver or perform due to strikes, lockouts or other labor difficulties, failure or delay of sources of supply, transportation difficulties, accidents, fires, acts of God or any other causes beyond C.S. Post & Co.’s control.

Finishes

  • Web images and tearsheets show the standard wood and finish choice for each piece and the standard pricing is based on this. Upcharges such as nail trim and COL may apply even when shown on the tearsheet.

Dimensions

  • All C.S. Post & Co. Interiors furniture is handmade and subject to slight variations in dimensions. All sizes described have been measured as accurately as possible. While every effort is made to manufacture pieces to the specific dimensions ordered, there is no guarantee that some slight differences may not occur.

Customer's Own Material (COM) / Customer's Own Leather (COL)

  • All COM/COL should be shipped freight prepaid to:
    C.S. Post & Co.
    ATTN: C. Mraz
    1338 W. Gladstone St.
    Azusa, CA 91702
  • COM/COL shipped to an address other than the above will cause additional freight charges, which will be added to the final invoice, to cover the expense of shipping the COM/COL to the correct address.
  • COM/COL must be identified as follows:
    • Customer’s name/Design firm
    • Contact information including name, address and phone
    • Purchase order number
    • Item Reference Number to which fabric is to be applied
    • Name, address and phone of fabric supplier
    • Fabric style, name, number and color identification
  • Fabric that arrives with insufficient identification may cause delays in production.

Receipt and Inspection of COM/COL

  • Fabric, which is found to be defective, will be returned to the supplier or sender. You will be notified that the fabric cannot be used before retuning the fabric to the supplier or sender.
  • Claims for flaws, imperfections or other discrepancies in the fabric furnished by the customer cannot be honored. C.S. Post & Co. Interiors makes every effort to catch any flaws before cutting the fabric, but cannot be held responsible if defects are discovered after cutting or applying the fabric.

COM Yardage Requirement

  • Yardage requirements shown under an individual style number are for plain 54" wide upholstery fabric. If your fabric has a repeat and/or is less than 54" wide, please use the COM chart to determine the additional yardage.
  • Please Note: The chart shown below is intended as a guide only. It has proven to be accurate in the majority of COM yardage requirements. However, it is based on the normal layouts of most upholstery fabrics. If your pattern has an irregular layout or if the pattern does not center on the half width (or the full width), then additional yardage will be needed.
  • For patterns with one repeating motif centered in the middle of the width of fabric, the yardage shown for 36" width must be used.
  • Should you require specific yardage on any C.S. Post & Co. piece, please submit a full width sample of the fabric with a full repeat and the model number to which you want it applied, and C.S. Post & Co. will supply the yardage requirement.

COM Yardage Chart

COM Application

  • To avoid delay and possible error, instructions on how you want the COM applied should be on the original purchase order as well as tagged on the fabric sent for upholstery.

  • Factors to specify include:
    • The face side of the fabric
    • Fabric to be applied "right way" or "railroaded"
    • Stripes or series to run horizontal or vertical
    • Specific motifs to center on cushions
  • Unless otherwise specified, C.S. Post & Co. Interiors reserves the right to decide which side of the COM is the face, which is the top and bottom and which motif to center. All COM will be applied vertically unless otherwise specified, including stripes and textures.
Fabric Backing
  • Loosely woven fabric may require backing to facilitate processing as determined by the upholsterer. If fabric backing is recommended, a memo stating the charges will be mailed to the design firm for approval. Approval for fabric and backing can be mailed or faxed back to C.S. Post & Co., 211 W. Mill, Plainville, KS 67663 or fax (785) 434-2058.
Customer's Own Leather (COL)
  • All COL must be suitable for the intended upholstery and/or trim application. If not, additional charges may apply or a reselection of another leather, fabric or trim detail (e.g. nail trim) may be necessary. If you have concerns regarding the suitability of a specific leather for a particular application, please submit a sample.
  • All COL hides must be rolled for shipment to C.S. Post & Co. in a neat, orderly manner, avoiding creases and excessive roll marks. Additionally, many types of leather have variations that are inherent or natural to that specific leather. C.S. Post & Co. Interiors does not consider these defects and will incorporate these natural variations into the upholstery unless specifically instructed otherwise.